Mr. Kaplan responded quickly to my call (I had had another company scheduled for the day before, and they called me 3X during their appt. "window" to tell me they would be late etc. I fired them). I found Mr. Kaplan on Angie's list, however, and gave me an estimate over the phone, and was here at the time promised. They not only did great work,, going beyond the promised services, but also charged me exactly what he estimated. He and his staff were polite, and worked quickly and efficiently. It was a pleasure doing business with him and his staff.
Elliot Kaplan and his experienced crew of two arrived promptly, as scheduled. This is my first experience with a carpet/rug cleaning service. I was pleasantly surprised to see how thoroughly clean these well-used rugs and carpets turned out. I am impressed with Airglide's professionalism, service and pricing. I can confidently recommend them to my friends and family. That is saying a lot coming from a 70 year old Virgo!!
Eliot's team was puctual and professional. Every aspect of our business dealing was handled well. I left the keys for the team, they came in, did the job. Trustworthy folks. Communication is very important to me and in the area Airglide excels.
Having moved into a new apartment in September I signed up for the special offer to have the wall to wall carpet in two rooms and a hallway cleaned.
The proprietor of Airglide called me right away after I signed up to say that the response had been overwhelming. He explained that he couldn't get to the cleaning until November. That was perfect for me. He called again in November and we set a date for December 8th. The owner and his two assistants arrived exactly when they were scheduled. They immediately started to work with little fuss and great efficiency. They actually finished in 45 minutes. Everything was perfectly clean, they quickly packed up their equipment and were off. It was a great experience and I will definitely use them again when my carpets need cleaning again.
Susan Faxon Angies List
Airglide Carpet Cleaning Company 407 Mystic Ave #13, Medford, MA 02155-6339 (617) 498-9981 http://airglidecarpetcleaning.org